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Account Manager - Commercial
Mundelein, IL 60060
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Landscaping Account Management
Landscaping Project Manager
Application Closing Date
James Martin Associates is a leader in the landscape and snow management industry, providing services to our customers in the northern Chicago area for more than 42 years. We are currently looking for a Commercial Maintenance Account Manager to sell and manage weekly maintenance and enhancement services to our customers. This position must also develop and manage a plan to identify potential client markets with the region.
Account management, client retention, enhancement sales, new maintenance and snow contract sales, business development.
Consistently offer additional services to clients, to educate and build customer confidence regarding the enhancement of their landscape investment.
Prepare estimates and proposals for presentation to clients.
Make daily client site visits, and regular phone contact to ensure quality services and customer satisfaction.
Manage production process to assure client satisfaction. Work with superintendents to track production hours and adjust manpower to achieve hourly goals.
Manage client account reconciliation on a monthly basis to reduce outstanding balances.
Meet regularly with the Director of Client Relations and Sales to review progress, sales goals and performance.
Resolve problems while keeping in mind the best interest of the company, client, and employees
Communicate clearly, comfortably, and effectively with clients, team members, and management.
Knowledge of maintenance standards, plant material and installation standards
We offer medical and dental insurance, generous PTO, paid holidays and 401k with a match!
Experience and Education:
Prefer degree in landscape management, horticulture or equivalent industry experience
5 years’ experience with landscape maintenance
Strong computer skills in Microsoft Office programs
James Martin Associates, Inc.
1440 Townline Road
Mundelein IL 60060
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