E-Commerce Operations & Sales Specialist

Our Company

Kurt Weiss Greenhouses is a family-owned and operated business that has proudly produced high-quality greenhouse and floriculture crops for over 100 years. With headquarters on Long Island, New York, and growing facilities in New Jersey, Pennsylvania, and Florida, we are uniquely positioned to serve customers across the country with a diverse range of premium plant products. While we remain rooted in the traditions that have made us successful, we continue to invest in innovative technologies and processes that keep us at the forefront of the greenhouse industry.

We are seeking an organized, self-motivated, and customer-focused professional to support our growing digital sales initiatives while managing key retail accounts and helping streamline the way we do business with our customers.

Position Overview

The E-Commerce Operations & Sales Specialist will play a critical role in supporting and expanding Kurt Weiss Greenhouses' business with national retail partners. This position focuses on developing and managing B2B online sales programs, coordinating customer-specific ordering platforms, maintaining digital product catalogs, and ensuring a seamless customer experience from product setup through order fulfillment.

Working closely with Sales, Production, Marketing, Inventory, and Operations, this individual will help strengthen relationships with existing customers while supporting the development of new digital sales opportunities.

Major Areas of Responsibility

• Serve as a primary contact and maintain strong relationships with key retail customers and e-commerce partners.
• Develop, launch, and manage online sales programs for new and existing national retail partners.
• Coordinate customer product assortments, seasonal programs, inventory availability, pricing, and order requirements.
• Coordinate and maintain product setup, pricing, photography, descriptions, and digital assets across customer platforms.
• Support the sales team with customer communications, reporting, forecasting, and account coordination.
• Collaborate with Production, Inventory, Logistics, Marketing, and Customer Service to ensure customer expectations and program deadlines are met.
• Monitor customer requests and proactively resolve issues to ensure a high level of customer satisfaction.
• Analyze sales performance and customer data to identify opportunities for growth and process improvement.
• Recommend and implement process improvements that enhance operational efficiency and customer experience.