Indoor Customer Service Team Member

Cavicchio Greenhouses, Inc.
110 Codjer Lane
Sudbury, MA 01776
United States

Employment Type
Work Schedule

Job Description

About Us

Cavicchio Greenhouses is a fourth-generation New England farm working more than 250 acres in Sudbury and growing facilities in Leominster and Lancaster.  As a horticultural grower and landscape distributor, we cultivate and supply an extensive variety of annuals and perennials, nursery stock, stone, masonry and landscape materials.  With a hard earned reputation for service, quality, selection and sustainability, we work with professionals and garden centers throughout the area to keep our region beautiful.

Work Environment

What’s it like to work at Cavicchio’s? Far from Ordinary.

Our work environment is rewarding, challenging, and tech-savvy. We are diverse, use golf carts to get around, and have a casual dress code. Our office is a farmhouse, and our workspace extends from our state-of-the-art greenhouses to the fields outside. We work hard to deliver exceptional service to our customers in our three wholesale areas: the Pickup Area Greenhouse, Landscape Barn and Stone Yard, and our Nursery at Lincoln Road. We encourage forward thinking and cultivate career growth. Let's grow together.

Primary Responsibility

The Landscape Supply Cashier is responsible for cashing out customers through cash or credit transactions in our seasonally busy, outdoor wholesale horticulture store. The successful candidate will be able to manage a high volume of customer traffic, complete accurate and efficient transactions with an enthusiastic attitude and friendly manner.

Duties and Responsibilities

  • Greeting/Identifying/Checking in and out customers at counter and check out locations
  • Accurate processing of customer payments, deliveries and scheduled pick-ups.
  • Balancing drawers on money transactions
  • Answering telephone calls and transferring the calls to correct sales people or department
  • Ensuring daily scheduled pick-ups and returns are completed in a timely fashion

Job Requirements
Skill and Qualifications

Friendly and polite demeanor
Ability to effectively communicate with team members and other departments
Ability to follow directions and effectively process customer transactions
Accuracy with transactions and paperwork
Customer service skills
Basic Computer Literacy
Bilingual in Spanish a Plus!
Physical Requirements

Ability to bend, stand and walk for the length of your shift
Ability to work outside in all types of weather if required to assist a customer outside