Inside Sales Representative- Wholesale Nursery

Four Winds Growers
887 Casserly Rd
Watsonville, CA 95076
United States

Application Closing Date
Experience Required
Degree Required
Employment Type
Work Schedule
Some Travel

Job Description

Four Winds Growers has an exciting opportunity for an Inside Sales Representative to join our team at our Watsonville, CA site.

Four Winds Growers is one of California’s largest citrus nurseries producing nearly 300,000 trees annually. We currently offer over 65 different varieties of citrus and wide range of easy-to-grow edible ornamentals. Our operation consists of two wholesale growing grounds (Watsonville and Aromas), propagation facilities, and delivery of wholesale shipments to local nurseries. Four Winds Growers has been a family owned and operated business since 1950.

Position Summary

The primary role of the Inside Sales Representative is to maintain existing customer accounts as well as develop new accounts. A successful candidate will utilize plant knowledge and attention to detail to manage orders from beginning to end and will learn to anticipate customer needs and offer products or services to ensure customer success. An Inside Sales Representative is responsible for all sales functions and procedures including providing estimates, answering inventory availability and specification questions, processing orders and payments, working with dispatch to schedule deliveries, and effectively communicating with customers throughout the process.

This full-time position reports to the General Manager. Hours will vary based on seasonal sales demands.

Job Requirements
Primary Responsibilities
• Ensure the highest possible professionalism and strive for complete customer satisfaction relative to all transactions and interactions
• Develop strong customer relationships and learn to anticipate customer needs
• Provide timely responses to all customer questions, inventory requests, and requests for pricing
• Demonstrate and communicate a strong understanding and knowledge of the nursery’s inventory, product performance, product mix, and product objectives
• Offer substitutions and/or recommended alternatives as solutions for unavailable inventory, as well as offer products and services that may benefit the customer
• Effectively manage all orders in a timely manner
• Accurate and timely invoicing of all sales activity
• Demonstrate effective collaboration with all departments including dispatch, purchasing, customer service, etc.
• Assist with specific company directives and tasks, including physical inventories, sales meetings, company marketing activities, and sales leads
• Provide timely feedback to other sales representatives, departments, and management
• Assist in representing Four Winds Growers at industry trade events, if needed
• Other duties as assigned
Skills and Knowledge
• Prior experience at a retail nursery, wholesale nursery, grower, or other plant related business is highly desired.
• Knowledge of plants and nursery products and/or the retail garden center industry
• Ability to manage multiple processes simultaneously and collaborate with customers and colleagues
• Ability to accomplish specific sales goals
• Constant attention to detail and excellent problem-solving skills
• Exemplary personal character, professionalism, commitment, and work ethic
• Excellent communication and interpersonal skills
• Bilingual English/Spanish is desirable
Physical requirements
• Work in both an office and warehouse environments, indoors and outdoors, and in seasonal temperatures and conditions.
• Able to work a flexible schedule particularly during peak season.
• Must be able to lift up to 50 lbs.

Preferred Experience
• 2+ years of experience working in a nursery, in the landscape industry, or a related field
• Experience with Microsoft Office Suite, point-of-sale, inventory management software, etc.
• Sales and customer service experience

Commensurate with industry standards. Benefits include:
• 401(k) with Employer Matching
• Health, Dental and Vision Plans
• Vacation Pay, Paid Holidays and Sick Pay
• Tuition Reimbursement for Approved Courses
• Opportunities for Advancement

Job Type: Full-time Company's website:
Four Winds Growers provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal or state law.

Do not contact this company in solicitation of any product or service.