Account Manager - Commercial

Mundelein, IL 60060
United States

Application Closing Date
Manages Others
Experience Required
Degree Required
Employment Type
Work Schedule
No Travel

Job Description
James Martin Associates is a leader in the landscape and snow management industry, providing services to our customers in the northern Chicago area for more than 42 years.  We are currently looking for a Commercial Maintenance Account Manager to sell and manage weekly maintenance and enhancement services to our customers. This position must also develop and manage a plan to identify potential client markets with the region.
Job Responsibilities:
  • Account management, client retention, enhancement sales, new maintenance and snow contract sales, business development.
  • Consistently offer additional services to clients, to educate and build customer confidence regarding the enhancement of their landscape investment.
  • Prepare estimates and proposals for presentation to clients.
  • Make daily client site visits, and regular phone contact to ensure quality services and customer satisfaction.
  • Manage production process to assure client satisfaction.  Work with superintendents to track production hours and adjust manpower to achieve hourly goals.
  • Manage client account reconciliation on a monthly basis to reduce outstanding balances.
  • Meet regularly with the Director of Client Relations and Sales to review progress, sales goals and performance.
  • Resolve problems while keeping in mind the best interest of the company, client, and employees
  • Communicate clearly, comfortably, and effectively with clients, team members, and management.
  • Knowledge of maintenance standards, plant material and installation standards
We offer medical and dental insurance, generous PTO, paid holidays and 401k with a match!
Job Requirements
Experience and Education:
Prefer degree in landscape management, horticulture or equivalent industry experience
5 years’ experience with landscape maintenance
Strong computer skills in Microsoft Office programs
James Martin Associates, Inc.
Keri Hart
1440 Townline Road
Mundelein IL 60060
United States