Sales Rep/Customer Experience Representative


Cavicchio Greenhouses, Inc.
Sudbury, MA
United States

Category
Industry
Horticulture
Manages Others
No
Experience Required
Yes
Degree Required
No
Employment Type
Employee
Work Schedule
Full-Time
Travel
No Travel

Job Description

The Sales Representative is responsible for assisting customers with product selection, providing quotes, scheduling deliveries and providing excellent sales assistance and customer service to existing and new customers. The successful candidate will serve as a knowledgeable resource to customers, be able to close a sale and increase sales from existing and new customers.

ESSENTIAL FUNCTIONS

· Develop strong relationships with customers and communicate effectively with customer base.

· Meet sales objectives as assigned by manager.

· Provide timely and accurate quotes for customers.

· Communicate with team members and all stakeholders including manager and buyers regarding customer questions, concerns and needs.

· Generate new business from existing customers and develop additional customer base.

OTHER DUTIES

· Execute the duties of the position in alignment with the Company Mission and Conduct Policies.

· Use technology as required by the position.

· Complete required annual trainings as assigned.

· Perform other duties as assigned.


 
Job Requirements
· Minimum High School diploma, GED, or equivalent required.

· 3 to 5 years of sales experience required, preferrable in a wholesale environment.

· MCH or MCLP certification a plus.

· Experience with Sage MAS 500 a plus.


KNOWLEDGE, SKILLS & ABILITIES

· Sales Experienced preferred.

· Basic plant knowledge or willingness to learn.

· Horticulture industry or nursery sales background a plus.

· Good general computer literacy and working proficiency in Microsoft Office.

· Strong organizational and communication skills.

· Bilingual in English and Spanish a plus.


PHSYICAL DEMANDS & WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear.

· Occasionally required to stand; walk; bend; and smell.

· Occasionally lift and/or move up to 10 pounds unassisted.

· Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

· Work is performed in a typical office setting and occasionally outside in all types of weather.


EOE Statement

Cavicchio Greenhouses Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic, in accordance with applicable federal, state, and local laws.