Working under the direction of the Deputy Director of Community Outreach, Conservatory and Theatre Operations the primary purpose of the job is to create, maintain, protect, and make accessible to the public indoor and outdoor horticultural displays. The incumbent is expected to exercise a fair amount of good judgment, independence, initiative, and professional expertise in conducting day-to-day operations. All work duties and activities must be performed in accordance with City and department policies and procedures as well as federal, state, and local regulations. At all times, the incumbent conducts him/herself in a professional manner with customers and co-workers.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the ability to interact with the public, City employees, and outside agencies with patience, tact, respect, and professionalism. Other duties may be assigned.
Creates aesthetic excellence and educational opportunities through design, installation, and maintenance of the gardens including permanent plant collections, temporary garden exhibits, and streetscapes. Purchases plants and/or horticultural supplies for all Conservatory gardens, interior and exterior;
Sets specifications for interior environmental conditions contributing to optimum plant health while maintaining customer comfort;
Creates and ensures compliance to Conservatory policies for plant accession and de-accession; assists in plant interpretation;
Leads the showcase design team utilizing and balancing the input from all committee members; Takes the lead role in creating show designs, may enlist the services of guest designers when it is of benefit to the Conservatory, takes primary responsibility for acquisition of showcase materials; Resulting exhibits must engage the public and be marketable;
Presents recommendations for horticulture budget, assists in developing facility budget, assures compliance to facility budget, and individual projects/programs budget, and strives to achieve cost savings;
Develops, compiles and analyzes reports to evaluate performance for the future; submits reports in a timely fashion;
Supervises Conservatory Gardening staff as well as contractors, in-house labor, and volunteers as needed for gardening, garden-related tasks, and operational matters;
Serves as primary liaison with greenhouse production staff to ensure timely delivery of a quality product; purchases plant material and gardening supplies as needed;
Develops job descriptions for volunteer assignments within the horticultural area and provides guidance and assistance to volunteer teams assigned to that area;
Inspires high performance in all paid and volunteer staff by example, and more directly to gardening staff by providing training, coaching, constructive feedback, and when necessary, disciplinary action;
Serves as site supervisor for the facility on a rotating basis with four other supervisors: provides direct customer service, cash handling, POS operations for front desk and gift shop, works with potential rental clients and supervises on-site staff and volunteer in the absence of their supervisor(s);
Creates, monitors, maintains, and educates the public regarding the Conservatory’s integrated pest management program;
Assists in the development and delivery of educational and entertainment programming as needed;
Actively participates in the recruiting, educating, evaluating, and recognizing of volunteer staff;
Participates fully and supportively as an integral part of the Conservatory team;
Serves as site supervisor for the facility.
Maintains attendance records and approves time cards;
Conducts tours and educational programs;
Establishes and maintains effective working relationship with/between subordinates.
Directly supervises two regular full-time employees and three seasonal employees in the Botanical Conservatory. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Supervises in a hands-on capacity that may involve co-working with or demonstrating to team members. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.